Carpet Flooring


Why is my new carpet shedding?

Seeing small balls of fluff or loose fibers on your new carpet? This is a normal part of the manufacturing process and does not affect the carpet’s durability or appearance. These fibers are simply remnants from production and are too large to become airborne or inhaled.

With regular vacuuming and the use of a high-quality vacuum cleaner, shedding will gradually decrease—typically disappearing within the first year after installation.

Seeing small balls of fluff or loose fibers on your new carpet? This is a normal part of the manufacturing process and does not affect the carpet’s durability or appearance. These fibers are simply remnants from production and are too large to become airborne or inhaled.

With regular vacuuming and the use of a high-quality vacuum cleaner, shedding will gradually decrease—typically disappearing within the first year after installation.


Why does my carpet seem to change color when I look at it from different directions?

Carpet may look different depending on the angle of light and the direction of the pile. This is due to the way light reflects off the fibers when they are pushed in different directions, often caused by foot traffic.

To minimize this effect, try sweeping or vacuuming the pile in a uniform direction to create a more consistent appearance.


Some tufts are longer than others. What should I do?

If you notice some tufts sticking out longer than the rest, simply snip the end with scissors to even out the surface. Do not pull on loose or long tufts, as this can cause permanent damage to your carpet.

If a tuft gets snagged or comes loose, carefully trim it, and the surrounding fibers will naturally blend in.


What can I do about static shock?

Static shock occurs when the relative humidity in a room is too low, causing a static charge to build up as you walk across the carpet. To reduce static:

  • Use a humidifier to maintain proper moisture levels in the air.
  • Apply an anti-static treatment designed for carpets.
  • Wear shoes with non-conductive soles to minimize static buildup.

These simple steps can help prevent static shocks and create a more comfortable indoor environment.


How Can I Prevent Permanent Carpet Indentations?

Carpet pile can compress under heavy furniture or foot traffic, leading to indentations over time. To minimize this:

  • Rotate furniture placement periodically to distribute weight evenly.
  • Work the pile back into place by gently brushing it with the edge of a coin.
  • Use steam to lift fibers by holding a hot steam iron at least four inches above the carpet—never place it directly on the fibers.

These simple steps help maintain your carpet’s plush appearance and prevent long-term indentations.


What is the difference between high pile and low pile carpet?

Carpet pile refers to the height and density of the fibers that make up its surface. The difference between high pile and low pile carpets comes down to fiber length and texture:

  • High Pile Carpet: Features longer, more elongated fibers with lower density, creating a plush and soft feel. Shag carpeting is a well-known example.
  • Low Pile Carpet: Has shorter, tightly packed fibers, resulting in a smoother, flatter surface that is easier to clean and maintain.

Your choice depends on your needs—high pile carpets offer a cozy, luxurious feel, while low pile carpets are more durable and practical for high-traffic areas.


Do I have low or high pile carpet?

Knowing whether your carpet is low pile or high pile can help you decide where and how to use it effectively. Here’s how to determine the difference:

  • Low Pile Carpet: Features short, tightly packed fibers, creating a smooth and durable surface—ideal for high-traffic areas, hallways, and homes with pets or children.
  • High Pile Carpet: Has longer, fluffier fibers, offering a plush, cozy feel—best for relaxing spaces like bedrooms or reading nooks but requires more maintenance.

If your carpet feels soft and thick with noticeable fiber height, it’s high pile. If it’s flatter and more compact, it’s low pile. Understanding your carpet type ensures you place it in the best location for both comfort and practicality.


What is low pile carpet?

Low pile carpet is made from short, tightly packed fibers, creating a smooth and even texture. Because of its dense construction, it is:

  • Durable and easy to clean, making it ideal for high-traffic areas.
  • Resistant to trapping dust and allergens, great for allergy-sensitive spaces.
  • Perfect for children’s rooms, hallways, and busy living areas due to its low-maintenance nature.

Its sleek appearance and practicality make low pile carpet a popular choice for both residential and commercial spaces.


What vacuum should I use on low pile and high pile carpet?

You don’t need an expensive, high-tech vacuum to keep your carpet looking great—just the right features for your carpet type. Here’s what to look for:

  • Low Pile Carpet: A vacuum with a motorized brush roll or beater bar helps lift dirt and debris effectively. Adjustable height settings can also improve performance.
  • High Pile Carpet: A lightweight vacuum with wide, sturdy wheels makes maneuvering easier. Adjustable suction power and height settings are ideal to prevent fibers from getting tangled.

For the best results, choose a vacuum with adjustable motor speeds and settings designed for different carpet heights. Brush roll control is optional but can be beneficial for high pile carpets to avoid excessive fiber wear.


How do I choose a good quality carpet?

While carpet quality is partly a matter of personal preference, there are key objective factors to consider when selecting a durable, high-performing carpet:

  • Pile Height & Density: Denser carpets with tightly packed fibers tend to be more durable.
  • Twist & Ply: The number of twists in the fibers and the number of yarn strands (ply) impact resilience and longevity.
  • Fiber Technology: Modern innovations have improved fiber performance, making them more stain-resistant and durable than ever before.
  • Weight: A higher carpet weight often indicates better durability and comfort.
  • Warranty Coverage: A strong warranty that covers stains, spills, and wear is a sign of manufacturer confidence in the carpet’s quality.

At VELO Floors, we help you choose the best carpet for your space, ensuring it meets both your style and durability needs.


What is standard carpet width?

Wall-to-wall carpeting is commonly sold in rolls that are 12 feet wide, though sizes may vary by manufacturer. Some brands offer wider options, typically around 13 feet 2 inches (4 meters), particularly for carpets produced internationally.

For commercial spaces, carpet rolls are often available in narrower widths, around 6 feet, allowing for more efficient installation in business settings.

Carpet Installation Considerations

When installing carpet, it’s recommended to purchase 10-20% extra material to account for cutting, irregularities, and seam alignment. Proper installation requires expertise to minimize waste and ensure a seamless look. At VELO Floors, our professional installers handle everything from precise measurements to optimal carpet placement for a flawless finish.


What are carpet squares?

Carpet squares, also known as modular carpet tiles, are individual squares of carpeting, typically available in 18” x 18” or 24” x 24” dimensions. Designed as a lightweight and flexible alternative to traditional carpet rolls, carpet squares offer several advantages:

  • Easy Installation & Replacement – Tiles can be installed individually and replaced as needed.
  • Versatile Design Options – Mix and match colors, patterns, and layouts for a custom look.
  • Low Waste – Less material waste compared to full carpet rolls.

While carpet squares offer convenience, they may not always be the best fit for every project. At VELO Floors, our team can help you compare traditional carpets vs. modular carpet tiles to find the best solution for your space.


Should I steam clean vs. chemical clean my carpet?

The best cleaning method for your carpet depends on the type of carpet and manufacturer recommendations. Always check the care guidelines for your specific flooring before choosing a cleaning method.

Key Differences:

  • Steam Cleaning – Uses heated water vapor to lift dirt and stains. It’s effective for deep cleaning but may leave excess moisture, requiring longer drying times.
  • Chemical Cleaning – Uses specialized cleaning solutions to break down stains without excessive moisture. It’s a quicker, low-moisture alternative but should be chosen carefully to avoid damaging the carpet fibers.

For the best results, follow your carpet manufacturer’s recommendations or consult with VELO Floors for expert advice on maintaining your carpet’s longevity and appearance.


How often should I clean my carpet?

Regular carpet maintenance is essential for keeping it looking fresh and extending its lifespan. While cleaning frequency depends on carpet type and manufacturer recommendations, here are some general guidelines:

  • Daily: Light sweeping or vacuuming in high-traffic areas to remove dirt and debris.
  • Weekly: A thorough vacuuming of the entire carpeted space to prevent buildup.
  • As Needed: Spot cleaning for spills and stains to prevent permanent damage.
  • Every 12-18 Months: A professional deep clean (steam or chemical, depending on manufacturer guidelines) to maintain fiber integrity and appearance.

Some carpets require more upkeep than others, but advancements in flooring technology have made maintenance easier than ever. VELO Floors can help you find a carpet that fits both your lifestyle and cleaning preferences.


How are carpets installed?

Carpet installation methods vary based on carpet type, subfloor material, and room dimensions, but the process generally involves the following steps:

  1. Preparation – The existing flooring is removed, and the subfloor is cleaned, leveled, and prepped.
  2. Underpadding Installation – A carpet pad is placed for added comfort, insulation, and durability.
  3. Carpet Placement & Stretching – The carpet is rolled out, cut to fit, and secured using tack strips or adhesive.
  4. Seaming & Trimming – Seams are carefully aligned and bonded, while edges are trimmed for a perfect fit.
  5. Final Touches – The carpet is stretched, tucked, and vacuumed to ensure a flawless finish.

Because carpet installation is a labor-intensive process, it’s best left to professionals—especially if you want a seamless, high-quality result for your home. At VELO Floors, we ensure precision and care in every installation, whether you’re upgrading for comfort or preparing your home for sale.